Sanitation






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Sanitation Services

Service Alert:  Garbage and Recycling Collection Delays 


EXPLANATION OF POSSIBLE DELAYS

Some customers may experience late garbage and/or recycling collection.  The City anticipates some delays due to lower than required collection vehicle availability.  This week, residents may experience collection times that are later than normal and in some isolated instances, some residents may not receive collection until the following morning.  In the near term, there is an increased likelihood of collection delays over the next 90-120 days depending on daily collection vehicle availability.  As new collection vehicles arrive, they will be put into service.

Sanitation will notify 3-1-1 each evening of which areas will be affected by service delays.  Information including the routes, boundaries of affected areas and estimated collection time the following day will be shared with 3-1-1.  If you believe your area has been affected by the service delays, please visit this website for more specific information.  Links will be posted for collection areas delayed from the previous day.

We apologize for the inconvenience and appreciate your patience.



 


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Are you always on the go? Get a personalized collection calendar and receive reminders by entering your address above or download the app for your smartphone.

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News & Events



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The Recycling Facility of the Year Award went to the City of Dallas and FCC Environmental Services. NWRA (National Waste & Recycling Association) awarded the Dallas facility for demonstrating leadership in key measurements, such as innovation, quantity of materials collected and/or processed, types of materials recovered, site improvements, or sustainability measures adopted. The Dallas recycling facility began operating on January 1, 2017. Click HERE for more information.



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