The Adjudication Office offers administrative hearings to individuals wanting to contest civil parking citations and to individuals whose vehicles have been towed. Each citation has an administrative hearing date printed on it. Prior to the close of business on this date, you may contest your citation.
Recently issued parking tickets may not be immediately available for online payment. If your ticket number is not on file, or you have questions, please contact the Dallas Customer Service Center toll-free at 866-247-1951.
For information on Booted, Towed, or Impounded Vehicles
YOU MAY BE ABLE TO CONTEST YOUR CITATION WITHOUT APPEARING IN PERSON. *WE HAVE ADDED VIRTUAL HEARINGS BY REQUEST. *
Options to contest your citation without appearing in-person.
Requesting a virtual hearing using the request form;
The Virtual Hearing form must be completed and emailed to
on or before the administrative hearing date on the parking citation.
Mailing a request
to the City of Dallas, PO Box 650302, Dallas, TX 75265-0302;
Faxing your request
to 214-824-2598; or,
Emailing your request
Your written request must state why you are contesting the citation. It must include your ticket # or license plate # with the State of issuance.
You must submit the request on or before the administrative hearing date on the parking citation. We honor the postmark date for mailed requests, Emails, or faxes are by the sent date
Provide any proof supporting your defense and a return mailing address.
Upon receipt of your request, your citation will be placed in a holding status until the Hearing Officer makes a decision.
A decision will be sent by mail to you upon completion of the review. Please allow 6 to 8 weeks for the Hearing Officer’s decision.
TO CONTEST YOUR PARKING CITATION IN-PERSON:
You may appear in-person, on or before the administrative hearing date printed on your citation, during the hours of 8:30 a.m. through 4:00 p.m., Monday through Friday (excluding holidays). The hearing will be held at:
Parking Adjudication Office
Oak Cliff Municipal Center
320 E. Jefferson, Room 216
Dallas, Texas 75203
The process usually takes about 30 to 40 minutes and normally requires only one visit.
APPEAL PROCESS FOR PARKING CITATIONS:
If you are not satisfied with the results of your adjudication hearing, you may appeal, in person, to the Dallas Municipal Court within 30 calendar days after the date the Hearing Officer's order is issued (file date on the Hearing Record).
City of Dallas Municipal Court & Detention Services
2014 Main Street
Dallas, Texas 75201
City of Dallas Parking Ordinance requires the following to file an appeal:
A petition to appeal form, (Click the link)
CTS-FRM 639 Parking
$15.00 filing fee (*refundable only if the Hearing Officer's decision is reversed)
It is strongly encouraged that you bring the documents listed below to assist in the timely processing of your appeal:
Copy of the Citation
Copy of the Hearing Record
Any proof supporting your defense
PARKING CITATION REFUNDS:
Refunds for parking ticket fines take approximately 30 business days. For more information