​​​​​​​Get Support​

Get Support Now

If you or someone you know is experiencing homelessness, help is available.

Dallas 311 The City of Dallas works with community partners across Dallas to connect individuals to shelter, outreach teams, services, and housing support.

IFor non-emergency assistance, call 311

Call Dallas 311

Housing Forward Crisis Helpline

1-888-411-6802

This helpline connects individuals to shelter, outreach teams, housing support and community resources.

How to Get Connected to Services

There are multiple ways to connect to help. Once connected, individuals may be assessed through the Coordinated Access System (CAS) and matched with appropriate services and housing pathways.

Shelter & Day Services

You can go directly to one of the following providers for shelter or day services. These organizations provide shelter, meals, and connections to services.

Additional Support Services

You can go directly to one of the following providers for shelter or day services. These organizations provide shelter, meals, and connections to services.

What to Expect

When you seek help:

  • You may be asked basic questions about your situation
  • You may be connected to outreach teams or service providers
  • You may be assessed for housing programs through the Coordinated Access System (CAS)
  • Services are prioritized based on need
 

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