City University

City University

About Us

​City University provides education, training and development to help you Build, Innovate, and Give in Your Work - Your Life - Your Community.  The University is a centralized and systematic umbrella for continuous learning, development and performance improvement in support of the City of Dallas key focus areas.

  • Public Safety
  • Economic Vibrancy
  • Clean, Healthy Environment
  • Culture, Arts, Education and Recreation
  • E-Gov

Whether individual performance, team effectiveness, or department efficiency, City University has a solution.

Specifically, City University is responsible for the design, development and implementation of education, training and development programs that enhance skills, knowledge and abilities.

Some of the services provided by City University include:

Department Consulting

City University offers tailored solutions that improve employee effectiveness, increase departmental efficiency, reduce waste in processes, and ultimately result in enhanced productivity for your department. City University staff members are experts in the field of organization development; including training, facilitation, team building, and strategic planning.

Employee Development

City University can help your department staff acquire the knowledge, skills and competencies needed in today's competitive environment. City University uses proven adult learning theories, instructional systems design strategies, and train-the-trainer programs to produce results.

E-Learning Portal

Our portal provides education opportunities, registration in instructor lead classes, tracking of external and internal training including CEU and certifications, ability for departments to provide and track training to business partners.

Ready-made Solutions

City University maintains a catalog of training courses that are ready to execute. These courses are available with short turn around times and are perfect for circumstances that call for an immediate solution. See the course catalog on our learning portal (click Learning Portal) for a listing of available courses.

Custom Solutions

City University can work with your department to diagnose performance issues and provide you with a customized solution that will get performance back on track. Contact a City University consultant to schedule a needs assessment.     

Administrative Support

Administrative support that will provide registration, employee tracking and progress reports.



   Sonya Batts

   Training and Development Manager
Phone: 214-671-6453

General information request