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​Information for Developers

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​Residential, Commercial and Industrial Construction

All permitting is now processed through ​DallasNow. You must obtain the appropriate permit(s) before starting any residential, commercial or industrial construction.

To determine what type of permit(s) are required (building, electrical, plumbing, etc.), visit DallasNow or contact the Planning and Development Department Call Center at 214-948-4480 for assistance.


Water/Wastewater Service Installation Permits​

For New Single Family Residential
1. ​Submit an application
• File your permit application through DallasNow
• Upload the Water/Wastewater Service Installation Application and three-page agreement​ during submission 

2. Pay fees and obtain permits
• All fees are paid online through DallasNow

For Existing Single Family Residential, Commercial or Irrigation
1. Email the Water/Wastewater Service Installation Application and three-page agreement to the Planning and Development Department at biwaterwastewater@dallas.gov  

2. Pay fees and obtain permits
• All fees are paid online through DallasNow

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 To Establish New Water Service

After obtaining the new water service permit, the bonded contractor will contact the Dallas Water Utilities (DWU) Water Distribution division to schedule water service installation.

Installation by BONDED UTILITY CONTRACTOR - Your Bonded Utility Contractor is responsible for communicating and coordinating directly with the DWU Water Distribution division inspectors. Contractors should leave detailed messages (contact information and installation address) at the below-listed numbers, according to service installation size.  Inspectors will return calls within 1-2 business days.

  • Small services (3/4" up to and including 2") at 214-670-8460
  • Large services (greater than 2") at 214-670-8969

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To Establish New Wastewater Service

City of Dallas plumbing inspectors will notify the DWU Wastewater Collection division when the sewer release has been completed. The bonded contractor will schedule the inspection with DWU's Wastewater Collection division at 214-670-8791.

Please note: If subdividing, plating or developing two or more lots, contact the City of Dallas subdivision coordinator in person at 320 E. Jefferson, Room 218 or by calling 214-948-4452, early in the planning process to arrange for water or wastewater service.

Need Help?

  • Planning and Development Department Call Center: 214-948-4480
  • Visit the DallasNow  webpage

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