On October 20, 2019, the DFW region was hit by an EF-3 Tornado, causing over $2 billion in property damage. On this page, please find resources and information for the long-term recovery of our residents affected by this disaster. 

Do you need information, have a complaint, or need help finding your insurance agent or company? Residents with questions or concerns about their insurance claims should contact the Texas Department of Insurance Consumer Protection Division between 8 a.m. to 5 p.m. Central time Monday to Friday at 1 (800) 252-3439.  

Sanitation crews completed a final pass through the October 20 tornado impact zone on January 8, 2020.  Any debris set out after the final pass must comply with the normal brush and bulky trash rules and schedule, found here.