Sanitation Services

Residential Recycling Collection

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Dallas' Multifamily Recycling Ordinance  went into effect January 1, 2020, for all multi-family properties with 8 or more units.   This means residents living in those properties should be able to recycle where they live!

If you do not know where the recycling containers are located on your property, contact your apartment manager.  

Click here to learn more about the ordinance and its requirements for property owners and recycling haulers. 

Dallas Recycling Rollcart.jpgThe City of Dallas provides residential properties with a 96-gallon roll cart for automated recycling collection. Once per week, residential garbage and recycling is collected by Sanitation Services. Residents are responsible for keeping their carts clean and odor free. Residents may request roll cart repairs by contacting 3-1-1.

Information about recycling services for apartments and other multi-family properties can be found here.

Collection Frequency

Residential recycling is collected once per week. To find your day of service, Click Here and enter your address.


Please place your roll cart facing the point of collection and allow for 3 feet of space on all sides from any obstructions (e.g. fence, gas meter, telephone pole, utility box, tree, shrub, additional collection container, or other potential obstruction).

All recyclable material should be placed directly in the recycling roll cart without being bagged. There should be no bags on top of the roll cart or on the side of the roll cart. Your roll cart must be placed at the curb in front of your residence (or in approved alleyways) by 7 a.m. the morning of your collection day (no earlier than 6 p.m. the evening before). The roll cart must not be blocked by vehicles, objects, or overhanging tree limbs and it should be brought in no later than 8 a.m. on the day following collection day. 

Items Accepted


Missed Collection

If your roll cart is not serviced by 8 p.m. on your regularly scheduled collection day, please Click Here and answer a few questions to report the missed pickup.  Roll carts not set out in time for collection will not be collected until the following week.

Additional Roll Carts

Need another garbage roll cart? Additional recycling carts can be requested  online, by Clicking Here.

Roll Cart Options


To see garbage and recycling roll cart options, Click Here.

To order a gray garbage roll cart, please Click Here. You can also use the online service request form and select the Service Type: Garbage Roll Cart. A recycling roll cart can be ordered free of charge, by clicking Click Here to order the roll cart online. 

Roll Cart Repairs and Replacement

If your cart is damaged, please Click Here to request for repairs or replacements. You can also use the online service request form, and select the Service Type: Recycling Roll Cart. The City will repair minor damage from normal use. Any cart with damages as a result of abuse or neglect by the property owner will be replaced at a charge of $49.59 per cart.

Additional Information

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The Zero Waste team is available to virtually speak about recycling and reducing waste at your next HOA meeting, club meeting, etc. For more information and to schedule a speaker please EMAIL us your request. The PowerPoint that will be presented can also be found HERE.