We'll let you know when we're running late and keep you posted on other collection issues. Sign-up for service advisories by entering your address in the calendar widget below and clicking the "Get a Reminder" button.
Residential recycling is collected once per week. To find your day of service, Click Here and enter your address.
Please place your roll cart facing the point of collection and allow for 3 feet of space on all sides from any obstructions (e.g. fence, gas meter, telephone pole, utility box, tree, shrub, additional collection container, or other potential obstruction).
All recyclable material should be placed directly in the recycling roll cart without being bagged. There should be no bags or boxes on top of the roll cart or on the side of the roll cart. Your roll cart must be placed at the curb in front of your residence (or in approved alleyways) by 7 a.m. the morning of your collection day (no earlier than 6 p.m. the evening before). The roll cart must not be blocked by vehicles, objects, or overhanging tree limbs and it should be brought in no later than 8 a.m. on the day following collection day.
Remember to break down cardboard boxes to create space in your recycling roll cart.
Alley Service Criteria
If your roll cart is not serviced by 8 p.m. on your regularly scheduled collection day, please Click Here and answer a few questions to report the missed pickup. Roll carts not set out in time for collection will not be collected until the following week.
In the event a customer submits a service request claiming regular collection services were not provided, but Sanitation later determines through vehicle on-board cameras that the rollcart(s) in question were not set out at the prescribed time of collection or did not comply with collection requirements, a collection fee of $25 for garbage and $25 for recyclable materials may be assessed to the dwelling unit's utility account. (Effective 10/1/22, see Dallas City Code Section 18-9 (c)(5)(B))
Additional Roll Carts
Effective October 1, 2022, the owner or occupant of a dwelling unit with one rollcart for recyclable materials may request one additional rollcart for recyclable materials from the director of sanitation for no additional fee. Dwelling units with two or more rollcarts for recyclable materials may request additional rollcarts for recyclable materials for a one-time processing and handling fee for $50.00 per rollcart, which will be applied to the dwelling unit’s water account.
An additional recycle roll cart can be requested online, by Clicking Here.
Roll Cart Options
To see garbage and recycling roll cart options,
To order a gray garbage roll cart, please
click here. You can also use the online service request form and select the Service Type: Garbage Roll Cart. A recycling roll cart can be ordered free of charge, by
clicking here to order the roll cart online.
Roll Cart Repairs and Replacement
If your cart is damaged, please Click Here to request for repairs or replacements. You can also use the online service request form, and select the Service Type: Recycling Roll Cart. The City will repair minor damage from normal use. Any cart with damages as a result of abuse or neglect by the property owner will be replaced at a charge of $70.81 per cart.