Commercial Sanitation Customers
Please complete our Commercial Service Questionnaire to cancel or continue collection service. Click here.
The Department of Sanitation Services is the exclusive solid waste collection service provider for single-family homes and duplexes in the city of Dallas. Multi-family and commercial properties may request collection services from the Department of Sanitation, or may elect service from a private solid waste hauler that is authorized to conduct business within the city.
Sanitation provides collection service via residential-size garbage and recycling roll carts only. The Department does not provide dumpster or roll-off container service. As this is an impractical option for most apartment properties and commercial establishments, owners or operators may elect services from a private solid waste hauler for dumpster and roll-off container collection services.
Opting For Garbage and Recycling Service From Sanitation
Multi-family and commercial properties may receive service for up to 10 garbage and 10 recycling roll carts (subject to limitations). If roll cart service meets your commercial needs, contact 3-1-1 to establish an account with us.
Pricing is established in
Dallas City Code Section 18-9. Contact us for a quote.
Opting For Service By Private Waste and Recycling Haulers
Private waste haulers must hold a solid waste collection franchise, granted by ordinance adopted by the City Council, in order to operate in the city of Dallas. Private recycling haulers are required to hold a recycling collection service permit from Sanitation in order to operate in the city of Dallas.
The Department can not provide recommendations for private collection service. Please verify the private hauler you select is a franchisee, authorized to conduct business in the city of Dallas.