Sanitation Services


Commercial and Multi-Family Recycling and Garbage Collection Services

 

Commercial/Business Sanitation Customers

Please submit a Sanitation Commercial Serivces request to start or cancel collection service by calling 3-1-1, submitting online, or by using the Dallas311 mobile application.




The Department of Sanitation Services is the exclusive solid waste collection service provider for single-family homes and duplexes in the city of Dallas.  Multi-family and commercial properties may request collection services from the Department of Sanitation, or may elect service from a private solid waste hauler that is authorized to conduct business within the city.

 

Sanitation provides collection service via residential-size garbage and recycling roll carts only.  The Department does not provide dumpster or roll-off container service.  As this is an impractical option for most apartment properties and commercial establishments, owners or operators may elect services from a private solid waste hauler for dumpster and roll-off container collection services. 

Opting For Garbage and Recycling Service From Sanitation

Multi-family and commercial properties may receive service for up to 10 garbage and 10 recycling roll carts (subject to limitations). If roll cart service meets your commercial needs, contact 3-1-1 to establish an account with us.

Pricing is established in Dallas City Code Section 18-9. Contact us for a quote.

Opting For Service By Private Waste and Recycling Haulers

Private waste haulers must hold a solid waste collection franchise, granted by ordinance adopted by the City Council, in order to operate in the city of Dallas. Private recycling haulers are required to hold a recycling collection service permit from Sanitation in order to operate in the city of Dallas.

Click here for a list of companies authorized to provide solid waste collection and hauling services.  Please verify the private hauler you select is a franchisee, authorized to conduct business in the city of Dallas.

Additional Information