The Department of Sanitation Services is the exclusive solid waste collection service provider for single-family homes and duplexes in the city of Dallas. Multi-family and commercial properties may request collection services from the Department of Sanitation, or may elect service from a private solid waste hauler that is authorized to conduct business within the city.
Current Commercial/Business Sanitation Customers
Please complete our Waste Management Service Questionnaire to cancel or continue collection service.
Sanitation provides collection service via residential-size garbage and recycling roll carts only. The Department does not provide dumpster or roll-off container service. As this is an impractical option for most apartment properties and commercial establishments, owners or operators may elect services from a private solid waste hauler for dumpster and roll-off container collection services.
Opting For Garbage and Recycling Service From Sanitation
Multi-family and commercial properties may receive service for up to 10 garbage and 10 recycling roll carts (subject to limitations). If roll cart service meets your commercial needs, contact 3-1-1 to establish an account with us.
Pricing is established in
Dallas City Code Section 18-9. Contact us for a quote.
Opting For Service By Private Waste and Recycling Haulers
Private waste haulers must hold a solid waste collection franchise, granted by ordinance adopted by the City Council, in order to operate in the city of Dallas. Private recycling haulers are required to hold a recycling collection service permit from Sanitation in order to operate in the city of Dallas.
Click here for a list of companies authorized to provide solid waste collection and hauling services. Please verify the private hauler you select is a franchisee, authorized to conduct business in the city of Dallas.