Residential customers receive monthly brush and bulky item curbside collection of up to 10 cubic yards. Customers may request an oversize collection of up to 20 cubic yards once per calendar year by calling 3-1-1 or submitting a
service request online or through our mobile application OurDallas. The service request must be submitted the week prior to the customer's brush/bulk collection week. A service request can be submitted up until Sunday 11:59PM the day before their scheduled Monday collection Week. The service request can not be cancelled once submitted.
Set outs exceeding the 10 cubic yard limit (or once annual 20 cubic yard exception) or which contain prohibited items will generally be collected, and
the customer will be automatically billed for the non-compliant set out at the rate of $60 per 5 cubic yards, billed in 5 cubic yard increments. Early, oversize, and non-compliant setouts are subject to enforcement action, including issuance of citations in addition to collection fees.
Please see the information below for accepted items, proper set out times and placement requirements. Brush and bulky item collection regulations are governed by
Dallas City Code Section 18-4.
Request once annual oversize collection
Dispute charges for brush and/or bulky item collection
Report code compliance concerns, such as early and non-compliant brush and bulky item set-outs
Frequently Asked Questions
Download the complete Sanitation Services Guide here (en español aquí) . This guide gives a comprehensive review of Sanitation's collection services, rates and fees, brush and bulky item collection, and more.
Accepted Items
| Brush
Tree limbs and shrubbery (Individual pieces not exceeding 8 inches in diameter or 10 feet in length), and yard trimmings (bagged organic yard waste such as leaves, grass, and twigs) |
|
| Bulky Items
- Furniture
-
Appliances
- Refrigerant (such as Freon) must be removed by a certified technician and the proper paperwork or tag certifying the removal must be attached
- Doors must be removed from large appliances
-
Mattresses
-
Small household items that are bagged or containerized, and other household objects too large for routine placement in normal collection vehicles via the provided roll cart
If you have bulky items that are in good condition and still functional, please consider donating them to the Salvation Army, Goodwill Industries of Dallas, Habitat for Humanity or any other local donation center. |
Items Not Accepted
Placement of Brush and Bulky Items
Brush and bulky items may be set out beginning on the Thursday prior to your collection week through Sunday prior to your collection week (please see the My Schedule app below to find your week). Materials must be placed at the curb by 7:00 A.M. the Monday of the pickup week.
- Brush and bulky items must be placed just behind the curb line in front of your home.
- Do not place on the side of your home, in an alleyway, or on property across from or adjacent to your home.
- Do not place in the street, on the sidewalk, or in any manner that will interfere with vehicular or pedestrian traffic or with solid waste collection service
- Do not place within 5 feet of a roll cart, mailbox, fence or wall, water meter, telephone connection box, parked cars, fire hydrant, utility pole, or traffic sign
- Do not place under low hanging tree limbs or power lines, in an alley, or in front of a vacant lot or business
If you have received an Orange Tag on your brush/bulk debris, a collection violation was identified and needs to be corrected in order for your location to be serviced. Collection will be attempted on your next scheduled week. The regulations are controlled and governed by Dallas City Code, Chapter 18. For additional information please contact us.
Placing materials near other objects makes it difficult for our crews to collect materials using the knuckle boom arm and claw on their truck. Crews will not collect materials they can not reasonably reach with automated equipment, or if there is a reasonable belief that damage may be caused to property.
If you are in need of a brush or bulky item collection outside of your collection week, please use our
Cost Plus service.
Brush & Bulk Collection Changes Effective July 1, 2020
On June 19, 2019 the Dallas City Council adopted an ordinance amending regulations related to brush and bulky item collection. Monthly brush and bulky item collection will be limited to 10 cubic yards. One month per calendar year, residents may set out up to 20 cubic yards, provided it is requested by calling 3-1-1 in advance.
Enforcement of these new limits begins on July 1, 2020.
Where the quantity of brush and bulky items set out for collection exceeds 10 cubic yards and a request for an oversized brush and bulky item collection was not submitted, the set out may be collected and a fee will be assessed on the dwelling unit's water bill. The fee will be assessed at a rate of $60 per five cubic yards, billed in five cubic yard increments. A citation may be issued in addition to the collection fee.
The Department of Sanitation Services will begin a public awareness campaign in early 2020 to alert residents of the changes to brush and bulky trash regulations.
