Sanitation Services


 

Service Advisory: Garbage and Recycle Collection Update

Thank you for your patience and understanding this week as the winter weather forced us to cancel garbage and recycle collections on Tuesday, Wednesday, and Thursday.  Our crews were able to resume operations this morning in Friday collection areas.  Regular collection for all areas of the city will resume next week. 

Tuesday, Wednesday, and Thursday Customers: 
  • You may set out additional garbage and recyclable materials on your scheduled collection day next week. 
  •  The “close the lid” policy is suspended next week to allow for additional materials to be placed in roll-carts. 
  •  Please place bagged garbage or bundled recyclables that will not fit in your rollcarts on top or next to the containers when set out for collection next week. 
  •  For safety and to prevent litter, residents are asked to pull in their rollcarts until next week’s collection day. 
Friday Customers:
  • Due to unsafe street conditions our operations began later than usual this morning. 
  •  Crews will return on Saturday to attempt to provide service to areas not serviced today because of our late start, or because neighborhood streets or alleyways were still impassable. 
If you have not already enrolled, we encourage you to sign-up for service advisories from Sanitation online at Dallas.gov/Sanitation or download the Dallas Sanitation app for iPhone and Android.  Enrolled customers receive advisories by email, text, push notification, or automated phone call, when there are issues with collections along their specific routes. 
Gracias por su paciencia y comprensión esta semana ya que el tiempo invernal nos obligó a cancelar las recolecciones de basura y reciclaje el martes, miércoles y jueves. Nuestros equipos han podido reanudar las operaciones esta mañana en las zonas de recolecciones de los viernes. La recolección regular para todas las zonas de la ciudad se reanudará la próxima semana.  

Clientes de los martes, miércoles y jueves: 
  • Puede colocar más basura y materiales reciclables el día de recolección programado para la semana que viene. 
  • La política de "cerrar la tapa" se suspende la próxima semana para permitir que se coloquen más materiales en los carritos rodantes de basura y reciclaje. 
  • Coloque las bolsas de basura o los paquetes de materiales reciclables que no quepan en los carritos rodantes de basura encima o al lado de los carritos de basura y reciclaje cuando los saque para la recolección la semana que viene. 
  • Por seguridad y para evitar la basura, se pide a los residentes que coloquen sus carritos de basura y reciclaje hasta el día de recolección de la próxima semana.
Clientes de los viernes: 
  • Debido a las condiciones inseguras de las calles, nuestras operaciones comenzaron más tarde de lo habitual esta mañana. 
  • Las cuadrillas volverán el sábado para intentar dar servicio a las zonas que no han sido atendidas hoy debido a que empezamos tarde o a que las calles o callejones del vecindario seguían intransitables. 
Si aún no se ha inscrito, le animamos a que se registre para recibir avisos de Servicio de Aseo y Recolección de Basura en línea en Dallas.gov/Sanitation o descargue la aplicación Dallas Sanitation para iPhone y Android. Los clientes inscritos reciben avisos por correo electrónico, mensaje de texto, notificación automática o llamada telefónica automática cuando hay problemas con las recolecciones en sus rutas específicas.

 

Updated 2/3/2023 4:20 p.m.


Garbage Collection

Learn more about garbage collection and find your collection day. 

Brush & Bulky Item Collection

Up to 10 cubic yards collected monthly. Learn the
 DOs and DON'Ts here.


Recycling Collection

Check what items are recyclable and find your collection day.

Landfill & Transfer Stations

Dallas residents can dispose of household materials at no cost. Learn more here. 




Our calendar widget below has been updated to show new days of service. Advance to the week of December 5 to see your new collection day, or use the map further below.


News & Updates


Information Regarding Recent Collection Delays

1/3/2023

We apologize for the inconvenience to our customers and appreciate their understanding as we work to improve the efficiency of our services going forward. Continue reading.

Holiday Collection Frequently Asked Questions

12/21/2022

Holiday collection questions? We have answers for you here.

2023 Brush and Bulky Item Collection Calendar Available For Download

11/17/2022

The 2023 brush and bulky item collection calendar will be included in December city utility bills (water bills).  You can also download a printable copy here in English and Español

New Recycling and Garbage Collection Days Effective The Week of December 5

9/27/2022

Sanitation will implement a collection re-route that will change recycle and garbage collection days for many Sanitation customers.  New collection service days are scheduled to begin December 5, 2022.  Click here to learn more.

News Archive

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