Service Advisory: Garbage and Recycle Collection Update

Thank you for your patience and understanding this week as the winter weather forced us to cancel garbage and recycle collections on Tuesday, Wednesday, and Thursday.  Our crews were able to resume operations this morning in Friday collection areas.  Regular collection for all areas of the city will resume next week. 

• You may set out additional garbage and recyclable materials on your scheduled collection day next week. 
•  The “close the lid” policy is suspended next week to allow for additional materials to be placed in roll-carts. 
•  Please place bagged garbage or bundled recyclables that will not fit in your rollcarts on top or next to the containers when set out for collection next week. 
•  For safety and to prevent litter, residents are asked to pull in their rollcarts until next week’s collection day. 

• Due to unsafe street conditions our operations began later than usual this morning. 
•  Crews will return on Saturday to attempt to provide service to areas not serviced today because of our late start, or because neighborhood streets or alleyways were still impassable. 

• Puede colocar más basura y materiales reciclables el día de recolección programado para la semana que viene. 
• La política de "cerrar la tapa" se suspende la próxima semana para permitir que se coloquen más materiales en los carritos rodantes de basura y reciclaje. 
• Coloque las bolsas de basura o los paquetes de materiales reciclables que no quepan en los carritos rodantes de basura encima o al lado de los carritos de basura y reciclaje cuando los saque para la recolección la semana que viene. 
• Por seguridad y para evitar la basura, se pide a los residentes que coloquen sus carritos de basura y reciclaje hasta el día de recolección de la próxima semana.

• Debido a las condiciones inseguras de las calles, nuestras operaciones comenzaron más tarde de lo habitual esta mañana. 
• Las cuadrillas volverán el sábado para intentar dar servicio a las zonas que no han sido atendidas hoy debido a que empezamos tarde o a que las calles o callejones del vecindario seguían intransitables. 

Updated 2/3/2023 4:20 p.m.

Information Regarding Recent Collection Delays

1/3/2023

We apologize for the inconvenience to our customers and appreciate their understanding as we work to improve the efficiency of our services going forward. Continue reading.

Holiday Collection Frequently Asked Questions

12/21/2022

Holiday collection questions? We have answers for you here.

2023 Brush and Bulky Item Collection Calendar Available For Download

11/17/2022

The 2023 brush and bulky item collection calendar will be included in December city utility bills (water bills).  You can also download a printable copy here in English and Español. 

New Recycling and Garbage Collection Days Effective The Week of December 5

9/27/2022

Sanitation will implement a collection re-route that will change recycle and garbage collection days for many Sanitation customers.  New collection service days are scheduled to begin December 5, 2022.  Click here to learn more.

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