Service Advisory: Intermittent Collection Delays Due To Laborer Shortage

 Sanitation is experiencing a laborer shortage resulting in intermittent service delays for customers.  Sanitation has adjusted operations to prioritize on-time garbage collection for customers.  This means all available staff are assigned to garbage collection routes first.  Blue roll cart collection of recyclable materials may be delayed by 1-2 days in various areas of the city, on a rotating basis, over the next several weeks, until staffing levels stabilize. It is not necessary for customers to report missed recycling collection to 311 unless materials have not been collected after more than 48 hours.  Learn more about this issue and how the City is addressing it here.

Intermittent Collection Delays Due To Laborer Shortage   6/29/2021

​The City of Dallas is experiencing a laborer shortage within the Department of Sanitation Services, resulting in intermittent service delays for customers.  Sanitation has adjusted operations to prioritize on-time garbage collection for customers.  Learn more.

Brush and Bulky Trash Limits

Residents can now set out up to 10 cubic yards of brush and bulky trash each month. In most cases, oversize and non-compliant set outs will be picked up and a collection fee of $60 per five cubic yards will automatically be billed to a customer's City utility account.  Learn more, including how to claim an annual 20 cubic yard exception, here.