Water Utilities Dallas Water Utilities

The mission of Dallas Water Utilities (DWU) is to be an efficient and industry-leading local and regional provider of water, wastewater, stormwater and flood control services, essential to health, public safety and economic development.

For assistance and to submit a Service Request

Visit 311 Online or Download the IOS or Android app

For assistance with a water emergency after hours

Request Emergency Services

Water Customer Service

(214) 651-1441
Monday - Friday, 8 a.m. - 5 p.m.

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