Budget & Management Services


Budget & Management Services

​The City of Dallas has embarked upon several customer service initiatives to ensure that the organization is providing exceptional service to the residents, businesses, and communities of Dallas. In doing so, management has recognized the need for a standard mechanism to receive customer feedback that will allow the City to monitor long-term aggregated trends related to customer perception.

 

Previous Community Survey Results

2024 Direction Finder Survey (Business Survey)
Report of Results
Council District Reports (Excel)
Geographic Comparisons
Map of Responses

2024 Direction Finder Survey
Report of Results
Geographic Comparisons
Raw Data (Excel)
DirectionFinder Dashboard

2023 Direction Finder Survey
Report of Results
Geographic Comparisons (includes total number of responses and percentages)
     Age
     Income
     Owners vs. Renters
     Race
Council District Reports
Raw Data (Excel)

2020 Direction Finder Survey
Report of Results
Raw Data (Excel)

2018 Direction Finder Survey
Report of Results 
Geographic Comparisons
GIS Mapped Data
Raw Data​​​ (Excel)

2016 Direction Finder Survey
Report of Results
Raw Data​​​ (Excel)

2014 Direction Finder Survey​
Report of Results​
Geographic Comparisons
Raw Data (Excel)

2013 Direction Finder Survey
Report of Results​
Geographic Comparisons
Raw Data (Excel)



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