Facilities and Real Estate Management


Welcome to the Facilities and Real Estate Management Department

Facilities and Real Estate Management (FRM) is an internal service department dedicated to supporting the City of Dallas through five key divisions: Business Operations, Custodial and Customer Care, Facility Maintenance and Operations, Capital Improvement, and Real Estate.

  • Business Operations oversees department finances, contract management, energy management, and management systems.
  • Custodial and Customer Care handles custodial services, as well as special events and room reservations.
  • Facility Maintenance and Operations is responsible for the upkeep, functioning, and select major maintenance of City buildings.
  • Capital Improvement manages large-scale repairs, renovations, and projects typically requiring external contractors.
  • Real Estate handles the management of transactions for properties owned or acquired by the City of Dallas.

Please note that FRM real estate services are limited to City-owned properties. We do not provide ownership verification, title searches, appraisals, or any services related to privately owned properties.

For questions related to construction permitting, zoning, or plan review requirements, please refer to the Department of Planning and Develpment Services. These functions are not managed by Facilities and Real Estate Management (FRM), and inquiries on those services should be directed to the appropriate department.


 

Contact Us

Department Leadership

John Johnson, Director
Facilities and Real Estate Management
(214) 670-0196
john.johnson2@dallas.gov

Joanna Treviño, Executive Assistant
(214) 670-0196
joanna.trevino@dallas.gov

Carolina Yumet, Assistant Director
Renovation and Major Maintenance
(214) 670-5392
carolina.yumet@dallas.gov

Brian Thompson, Assistant Director
Facility Maintenance and Operation
(214) 670-4454
brian.thompson@dallas.gov

Ashley Eubanks, Assistant Director
Real Estate
(214) 948-4112
ashley.eubanks@dallas.gov

Armando Rios, Building Services Administrator
Customer Care and Custodial
(214) 671-1934
armando.rios@dallas.gov

Alicia Edwards, Budget/Finance Manager
Business Operations
(214) 671-5127
alicia.edwards@dallas.gov