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• Business Operations oversees department finances, contract management, energy management, and management systems.
  
• Custodial and Customer Care handles custodial services, as well as special events and room reservations.
  
• Facility Maintenance and Operations is responsible for the upkeep, functioning, and select major maintenance of City buildings.
  
• Capital Improvement manages large-scale repairs, renovations, and projects typically requiring external contractors.
  

​For questions related to construction permitting, zoning, or plan review requirements, please refer to the Department of Planning and Develpment Services. These functions are not managed by Facilities and Real Estate Management (FRM), and inquiries on those services should be directed to the appropriate department.

Contact Us

Department Leadership

Brian Thompson, Director (I)
Facilities  Management
(214) 671-9440
brian.thompson@d​allas.gov

Joanna Treviño, Executive Assistant
(214) 670-0196
joanna.trevino@dallas.gov

Carolina Yumet, Assistant Director
Renovation and Major Maintenance
(214) 670-5392
carolina.yumet@dallas.gov​

Armando Rios, Building Services Administrator
Customer Care and Custodial
(214) 671-1934
armando.rios@dallas.gov

Alicia Edwards, Budget/Finance Manager
Business Operations
(214) 671-5127
alicia.edwards@dallas.gov