Office of Ethics and Compliance


Training​​ & Communications

​Training

Code of Ethics Training - The Office of Ethics and Compliance ensures that every employee has undergone mandatory training for ethics.  These classes are tailored to their job roles and work groups. For example, classes held for administrators will not be the same ones that are conducted for police. This customization is done in order for our employees to face relevant, realistic scenarios so that they will better equipped to deal with ethical dilemmas they may face in in their work environment.

Code of Ethics trainings are held every other year and during New Employee Orientation.

Civility and Respect in the Workplace Training - Civility and Respect in the Workplace is a training class conducted by the City's Ethics Officer that outlines a respectful workplace.  The training defines civility and respect, what it looks like, how to display civility and respect, and actions you can take when another person displays incivility and disrespect towards you.

This training can be requested for specific employee groups though the Ethics Office.

​Communications

Communications are sent out to City employees regularly on various topics. Ethics @ Work is one of the methods of communications that is distributed from the Office of Ethics & Compliance. Ethics @ Work highlights various topics relating to the Code of Ethics. This allows for open communication between the Office of Ethics & Compliance and employees on relevant issues.

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Ethics & Empathy Together

We all know Ethics and Empathy are both Values of Service, however, some may wonder how they work together? 

Ethics are critical to our organization because the public’s trust in the city depends on city business being conducted solely for the benefit of the public, and not for the benefit of city employees. 

We believe in being transparent, open, and honest, and we can only do that by demonstrating empathy through listening and understanding.  Empathy involves the ability to understand and be sensitive towards others when faced with an ethical dilemma. 

We must constantly evaluate how we can best serve the public, and the best way to do that is to conduct ourselves in an ethical manner.  We must use empathy to help guide us to the right decision, and the result will be an action that demonstrates responsibility and compassion.  

“True empathy requires that you step outside your own emotions to view things entirely from the perspective of the other person.” - Anonymous.  Remember, it is not about us; it is about the individuals we serve.  

For questions or further information, please contact the city’s Ethics Officer, Michelle Ranum, via email at michelle.ranum@dallascityhall.com