Code of Ethics Training
The Office of Ethics and Compliance ensures that every employee has undergone mandatory training for ethics. These classes are tailored to their job roles and work groups. For example, classes held for administrators will not be the same ones that are conducted for police. This customization is done in order for our employees to face relevant, realistic scenarios so that they will better equipped to deal with ethical dilemmas they may face in in their work environment.
Code of Ethics trainings are held every other year and during New Employee Orientation.
Civility and Respect in the Workplace Training
Civility and Respect in the Workplace is a training class conducted by the City's Ethics Officer that outlines a respectful workplace. The training defines civility and respect, what it looks like, how to display civility and respect, and actions you can take when another person displays incivility and disrespect towards you.
This training can be requested for specific employee groups though the Ethics Office.
Communications are sent out to City employees regularly on various topics. Ethics @ Work is one of the methods of communications that is distributed from the Office of Ethics & Compliance. Ethics @ Work highlights various topics relating to the Code of Ethics. This allows for open communication between the Office of Ethics & Compliance and employees on relevant issues.
Civility in the Workplace
Civility is defined as civilized conduct; a polite act or expression. Another way to view civility is as "rules of engagement," or the fundamentals of courtesy and politeness. Civility in the workplace is an important, yet an often-overlooked subject.
Examples of civility in the workplace include saying: please - thank you - excuse me - good morning and other common courtesies. Other examples include to listen actively – which means to not interrupt, use a positive tone of voice, look up from your phone or computer when speaking to someone, give credit where it is due, refrain from gossip about a co-worker, and welcome newcomers.
There is a strong connection between civility and ethics. Doing decent actions promotes positive relationships and enhances our workplace interactions. Although we may not always understand the culture of all our co-workers, behaving in a civil manner towards everyone helps to ensure a peaceful and respectful work experience.
When our leaders and co-workers behave with civility towards others, it sets the tone for other employees to treat each other well. Behavioral expectations and standards should be modeled by leadership, so that the message of respect and civility in the workplace is clear. Setting a quality example for employees is a good first step to promoting workplace civility.
The Office of Ethics & Compliances offers Civility & Respect in the Workplace training for City of Dallas employees. If you are interested in this training, or need further information, please contact the city's Ethics Officer at DallasEthics@dallascityhall.com.