​2021 Benefits

This page is no longer being updated. Click here for the most up-to-date information. Effective 12/31/2020

Click here to download or view the 2021 Active Employee Benefits Enrollment Guide.

Haga clic aquí para descargar o ver la Guía de Inscripción de Beneficios para Empleados Activos 2021.

Click here to download or view the 2021 Active Employees Benefits Enrollment FAQs.

Click here to download or view the pre-enrollment information session presentation.


For benefits and enrollment questions, please call (214) 556-0971. For all other questions, such as general benefits, HR, payroll, or work-related questions, please contact the Benefits Service Center at or 214-671-6947, option 1.

Why the City Is Making These Changes

We listened to your feedback about our benefits program and have made significant improvements for 2021. Our new benefit programs and features will empower you with choices and options so you have more control and accountability for your benefits. You'll get to focus on needed preventive care and have the ability to become a better healthcare consumer, for yourself and your family. And, we'll all benefit from greater sustainability and efficiency in our benefit programs!