The benefits service center is available by phone and email to assist you with your benefit questions.
Click here to view and download the 2024 Active Employee Benefits Enrollment Guide.
Click here to downlad the 2024 Active Employee Benefits presentation.
Employees/Retirees can direct questions regarding benefits to the
following:
Questions regarding plan information for active/pre65: 214-556-0971.
Questions regarding Medicare Advantage Plan (MAPD): 877-299-1008
All other questions that cannot be answered by either of
these need to be directed to hrbenefits@dallascityhall.com. You may also call 214-671-6947, Option 1.