CareATC offers reduced or no-cost medical care to City of Dallas medical plan members. Services are available to employees and their dependents and includes the following:
| Services | |
| Acute Care | Treatment of common illnesses and minor injuries (flu, sinus infections, sprains etc.) |
| Chronic Disease Evaluation, Monitoring and Care Management | Hypertension, diabetes, asthma, etc. |
| Minor Procedures and Wound Care | Including simple biopsies and skin tag/mole removal |
| Preventive Care and Comprehensive Physical Exams | Age appropriate physicals, routine gynecological exams, prostate exams, kids sports/ camp physicals, etc. |
| Diagnostic Testing and Screenings | Including on-site lab work and EKGs |
| Electronic Medical Records | With referral management ability and e-prescribing to your pharmacy of choice |
| On-site Medication Distribution | Voucher program available for Texas patients |
Making An Appointment
- Appointments are required for care. To make a tele-health appointment with CareATC, just call (214) 446-6029 or 1-800-993-8244, log in to https://portal.careatc.com/Account/Login, or use the CareATC mobile app. Please be sure to bring a valid I.D. and your medical insurance card.
Is there a fee to use the CareATC clinics?
- Blue Essentials PCP and Blue Choice Copay Plan members have no copay for office visits, medications dispensed onsite, or lab work performed onsite.
- Blue Choice HSA Plan members visiting the clinic for a preventive appointment will not be required to submit payment for the visit. Preventive appointments include visits for screenings, yearly physicals, etc. For non-preventive or "sick" visits, a $25 office visit fee will be required. Non-preventive or "sick" visits are those for existing conditions such as sore throat, fever, high blood pressure, diabetes, thyroid disorders, etc. Many other services at the clinic, including prescription drug refills and labs, require no additional fee. Once the out-of-pocket maximum has been met, the non- preventive visit fee will drop to $0.
- Non-health plan member employees may use the clinic at City Hall for a fee of $25.
Clinic Location
City of Dallas employees and family members currently have access to the clinic located in City Hall at 1500 Marilla Street, Room 1CS, Dallas, TX 75201.