Human Resources


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​Human Resources

City University provides education, training and development to help you Build, Innovate, and Give In Your Work - Your Life - Your Community. The University is the centralized and systematic umbrellas for continuous learning and development and performance in support of the City of Dallas Key Focus Areas.

  • Public Safety
  • Economic Vibrancy
  • Clean, Healthy Environment​
  • Culture, Arts, Education and Recreation
  • E-Gov
  • ​​

Whether individual performance, team effectiveness, or department efficiency, City University has a solution.
Specifically,
City University is responsible for the design, development and implementation of education, training and development programs that enhance skills, knowledge and abilities.

Some of the services provided by City University include:

Department Consulting

City University offers tailored solutions that improve employee effectiveness, increase departmental efficiency, reduce waste in processes, and ultimately result in enhanced productivity for your department. City University staff members are experts in the field of organization development; including training, facilitation, team building, and strategic planning.

Employee Development

City University can help your department staff acquire the knowledge, skills and competencies needed in today's competitive environment. City University uses proven adult learning theories, instructional systems design strategies, and train-the-trainer programs to produce results.

Custom Solutions

City University can work with your department to diagnose performance issues and provide you with a customized solution that will get performance back on track. Contact a City University consultant to schedule a needs assessment.

Ready-made Solutions

City University maintains a catalog of training courses that are ready to execute. These courses are available with short turn around times and are perfect for circumstances that call for an immediate solution. See the course catalog on our learning portal (click ​ Learning Portal) for a listing of available courses.

E-Learning Portal

Our portal provides education opportunities, registration in instructor lead classes, tracking of external and internal training including CEU and certifications, ability for departments to provide and track training to business partners.

Administrative Support

Administrative support that will provide registration, employee tracking and progress reports.

City University Learning Centers and Academies

City University consists of the following Learning Centers and Academies. These components are designed to support our City at all levels to help achieve business and community goals.

LeadershipCustomer Service
InnovationHealth and Wellness
Environmental QualityDiversity and Inclusion
EngineeringSkills Development
Neighborhood VitalityCompliance

 

Facility Reservation

City University primary location is Eco Park on Simpson Stuart Road. The facility is available to all departments and employees. You must complete a reservation request form to reserve training rooms.

Rooms can be reserved for 7:30 AM to 4:30 PM. Rooms have a standard configuration of tables and chairs. If you change the configuration you must reset the room to its original configuration.

Contacts

Joseph Benjamin
City University Manager
Phone: 214-670-7871
Email: joseph.benjamin@dallascityhall.com

Nicole Brewster
Training and Development Specialist
Phone: 214-671-9447
Email: maetrolisha.brewster@dallascityhall.com

General information concerning Eco Park reservations
Email: cityuniversity@dallascityhall.com

Forms

Resources