The Values of Service

Working for the City of Dallas is more than a job. It is a career that requires dedication, passion, and more importantly putting citizen, communities, and neighborhoods first. At the City of Dallas, we are committed to building a Service First culture. Service First is delivering Responsive and Proactive service that meets the needs of Dallas citizens - 365 days a year! Building a Service First culture is guided by our core values of Empathy, Ethics, Excellence, Engagement, and Equity.

• Empathy

  We demonstrate compassion by listening and understanding.

• Ethics

  We believe in being transparent, open and honest.

• Excellence

  We are committed to continuous improvement.

• Engagement

  We seek intentional connection in our communities.

• Equity

  We understand the diverse needs of the community we serve.