Service Alert: Memorial Day Holiday Hours
Sanitation administrative offices will be closed Monday, May 29, in observance of Memorial Day. All collections will continue as usual for Monday recycle and garbage collections. The McCommas Bluff Landfill and transfer stations will be open during regular hours for residential self-service disposal. Residential disposal hours can be found
here.
Aviso sobre el servicio: Día de los caidos
Las oficinas administrativas del Departamento de Aseo y Recolección de Basura cerrarán el lunes, 29 de mayo, en conmemoración del Día de los caidos. Todas las recolecciones de reciclaje y basura de los lunes continuarán como de costumbre. El vertedero de McCommas Bluff y las estaciones de transferencia estarán abiertas durante el horario regular para la eliminación residencial de autoservicio. Visite aquí para más información.
Updated 05/26/2023 6:00 p.m.
Unresolved Issues?
If you have previously submitted a request for service online or through 311, and it was not fully resolved within the time period provided to you, please let us know. Contact the Director's Office at (214) 670-3555, or email SanitationDirector@dallas.gov with details of your service issue. Someone from the Director's Office will contact you within 72 hours to provide assistance.
News & Updates
Information Regarding Recent Collection Delays
1/3/2023
We apologize for the inconvenience to our customers and appreciate their understanding as we work to improve the efficiency of our services going forward.
Continue reading.
Holiday Collection Frequently Asked Questions
12/21/2022
Holiday collection questions? We have answers for you here.
2023 Brush and Bulky Item Collection Calendar Available For Download
11/17/2022
The 2023 brush and bulky item collection calendar will be included in December city utility bills (water bills). You can also download a printable copy here in English and Español.
New Recycling and Garbage Collection Days Effective The Week of December 5
9/27/2022
Sanitation will implement a collection re-route that will change recycle and garbage collection days for many Sanitation customers. New collection service days are scheduled to begin December 5, 2022.
Click here to learn more.
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