Sanitation Services


Storm Debris Disposal Information

Sanitation customers with storm-related debris may utilize Sanitation's monthly brush and bulky item collection service, subject to program rules and limits, or customers may self-haul waste to the landfill or a transfer station at no cost. Residents may also elect to utilize debris removal services of a private company. 

For brush and bulky items placed at the curb for Sanitation collection, please continue to follow set-out rules found here. Customers may claim a once annual 20-cubic yard, oversize set-out by calling 311 the week in advance of their normal collection week. A collection fee will be assessed to a dwelling unit's utility account for non-compliant set-outs. 

Resident's electing to self-haul waste to the landfill or a transfer station should review rules, limits, and facility hours of operation found here

Información sobre la eliminación de escombros causados por tormenta

Los clientes de Aseo y Recolección de Basura con escombros causados por la tormenta pueden utilizar el servicio mensual de recolección de maleza y artículos voluminosos de Aseo y Recolección de Basura, sujeto a las normas y límites del programa o los clientes pueden transportar ellos mismos los escombros al vertedero o a una estación de transferencia sin costo alguno. Los residentes también pueden optar por utilizar los servicios de recolección de escombros de una empresa privada.

Para la maleza y los artículos voluminosos colocados en la acera para la recolección de Servicios de Aseo y Recolección de Basura, por favor continúa siguiendo las reglas que se encuentran aquí. Los clientes pueden reclamar una vez al año la recolección de 20 yardas cúbicas de gran tamaño llamando al 311 una semana antes de la semana habitual de recolección. Se cobrará una tarifa de recolección en la cuenta de servicios públicos de la vivienda si no se cumplen las normas de recolección.

Los residentes que opten por llevar sus propios residuos al vertedero o a una estación de transferencia deben revisar las normas, límites y horarios de funcionamiento de las instalaciones, que se encuentran aquí.

Garbage Collection

Learn more about garbage collection and find your collection day. 

Brush & Bulky Item Collection

Up to 10 cubic yards collected monthly. Learn the
 DOs and DON'Ts here.

Recycling Collection

Check what items are recyclable and find your collection day.

Landfill & Transfer Stations

Dallas residents can dispose of household materials at no cost. Learn more here. 

Unresolved Issues?

If you have previously submitted a request for service online or through 311, and it was not fully resolved within the time period provided to you, please let us know. Contact the Director's Office at (214) 670-3555, or email with details of your service issue. Someone from the Director's Office will contact you within 72 hours to provide assistance. 

News & Updates

Information Regarding Recent Collection Delays


We apologize for the inconvenience to our customers and appreciate their understanding as we work to improve the efficiency of our services going forward. Continue reading.

Holiday Collection Frequently Asked Questions


Holiday collection questions? We have answers for you here.

2023 Brush and Bulky Item Collection Calendar Available For Download


The 2023 brush and bulky item collection calendar will be included in December city utility bills (water bills).  You can also download a printable copy here in English and Español

New Recycling and Garbage Collection Days Effective The Week of December 5


Sanitation will implement a collection re-route that will change recycle and garbage collection days for many Sanitation customers.  New collection service days are scheduled to begin December 5, 2022.  Click here to learn more.

News Archive

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Dallas Sanitation app

The official app for the Dallas Department of Sanitation provides service reminders and updates  – plus special event
schedules and tips to reduce, reuse and recycle waste.

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