Building Inspection

​​​Building Inspection​​​


Online Tools



      Send Online Permit Submittal Questions Only To:  

(Note:  Permit applications accepted only through Dallas E-plans portal.)

  • Commercial Construction Permit and Certificate of Occupancy applications can be submitted online using ProjectDox at
  • Plans may still be dropped off in Room 118 and applicants can expect to be contacted within 2-3 business days to provide any corrections or regarding payment.

Current permit review times as of 9/13/2021:

Permit Application Phases Commercial Permits* Residential Permits* Small Projects*
Preliminary review to ensure all required documents have been submitted and plans are formatted correctly. Once verified, a task is sent to the applicant for initial fee payment. Once paid, the application is forwarded to the plan review team. The times indicated are the estimated queue times to first prescreen review. Required corrections and resubmittals add time to this step.
1 day 1 day 2 days
Plan Review
Plans are reviewed to ensure they meet the standards of the Dallas Development Code. The times indicated are the estimated queue times to first plan review. Required corrections and resubmittals add time to this step.
3 weeks 4 weeks 1 week
Approved Application
The permit is issued once the plans are approved and any outstanding fees are paid. The times indicated are the total time for prescreen and plan review. Required corrections and resubmittals add time to these steps.
3 weeks
4 weeks 1 week

*Please note, timeline for processing in each phase is separate and in addition to other phases. For example, Phase II processing time listed is in addition to the time listed for Phase I; Phase III is the combined processing time listed for Phase I and Phase II. These review times are estimations based on complete and accepted submissions. Incomplete application submittals will prolong review process.

Building Inspection COVID-19 Operation Procedures

The Sustainable Development and Construction department remains operational to continue providing service to our customers.  We are temporarily limiting our walk-in services in order to provide a safe environment for our customers and staff.  Please note the changes in our processes below.

City of Dallas Covid-10 FAQs

Inspections are still occurring under the normal process. Please request an inspection by using the online inspection system or automated phone system. Click here for more information about inspections.

Contact a District Office.

General Zoning, Certificate of Occupancy (CO) Consulting/Questions

Email  This team can assist you with:

  • General Zoning questions.
  • Certificate of Occupancy (CO) questions
  • Permit Applicant Name Change.
  • Permit Submittal / Paper application Process.
  • Forms and Fees.
  • Contractor Registration/Trade questions.
  • Permit or CO Status.
  • Call (214) 948-4075 or (214) 948-4581.  Information will be logged, and staff will contact the applicant to discuss the project
Contractor Registration / Trade Questions
  • Contractor registrations may be dropped off at Room 118 and staff will contact the applicant regarding payments once the application has been processed.

Residential Permits [Single-Family New and Additions]

  • Apply at
  • If you are a homeowner submitting a permit for your own property and you cannot submit using our online ProjectDox system, please use our Drop-Off Submission process.  You are required to pay for your permit.  The staff will notify you when the permit is complete.

Residential Code Questions including re-roof [Single-Family New and Additions]

Email  This team can assist you with:

  • Single Family and Duplex Residential Code requirements/questions.
  • Zoning Questions related to Single Family Projects.
  • Residential Roof Repair questions.

Commercial Building Code, including Commercial Building Re-roof, Access Control Questions

Email  This team can assist you with: 

  • Commercial Building Code requirements/questions.
  • Access Control questions.
  • Occupant Load Calculation for Restaurants and Food Establishments.
  • Commercial Roof Repair questions.

Restaurant and Projects including food service areas within Commercial Building Questions


Green/Energy Code Questions


Plumbing Code Questions

Email Terry Johnson or Richard Denham.   

Electrical Code Questions

Email Albin Kneggs or Jeff McCabe.   

Pre-Development Meetings and Questions

Email Margie Saabedra.   

Sign Questions

Email Michael Martin.   

Addressing Questions

Email Kevin Delgado, Rachel Power or Richard Ra.   

Board of Adjustment Submittals

If you need to submit an application for a Board of Adjustment case your submittal paperwork will be collected by the front staff in Room 105, date and time stamped, and provided to the Board of Adjustment Plans Examiner. You will be contacted by a staff member with further instructions and/or updates.

Conservation District Consultations

Consultations are held on Wednesday mornings between 8:00-12:00.    Please call (214) 948-4480  for questions regarding conservation districts.

Arborist Consultations
  • Arborist consultations are conducted on a first come, first served basis.  You can arrange an appointment by calling (214) 948-4480 and ask to speak with an Arborist.
  • If you need a signature for an Early Release please sign-in at the customer service desk in Room 105 and one of the arborists will assist you.


We thank you for your patience as we navigate this process.

Permit Center 

Inspections Contractors & Designers
Conservation & Historic Districts
Irrigation & Landscape
Forms and Applications
Contacs & Locations
Online Records FAQ

How Are We Doing?


The application deadline for the April SSDAC meeting  has been extended to February 24, 2021.  

Electronic Plan Review Service

Beginning April 1, 2020, customers who submit more than (3) plans for review per year must submit electronically.  Click the link below for more information.

Flyer (English)
Volante (Espanol)

 Click to be taken directly to Project Dox: Electronic Plan Review Service (Project Dox) 

Park Land Dedication Ordinance

Effective July 1, 2019, the Park Land Dedication Ordinance is designed to provide adequate park land and amenities for the City.  Click the link below for more information.
Park Land Dedication Ordinance       
Multi Family Recycling Ordinance

The Multi-Family Recycling Ordinance went into effect on January 1, 2020.  Click the link to read the ordinance and how you may be affected.  Multi-Family Recycling Ordinance 

Landscape and Tree Manual

Designed as an online supplement to Article X, the Landscape and Tree Manual provides helpful information regarding planting and maintaining trees and vegatation on your property.  Click the link to be redirected.  
Landscape and Tree Manual

Learn more about the services Building Inspection offers by viewing the videos below:

Permit Center


Click here to view on youtube


Click here to view on youtube
Residential Plan Review​

​District Offices


Click here to view on youtube

​City Arborists


​            Central Files


Click here to view on youtube

Intro to Zoning


Click here to view on youtube

Online Zoning Resources


Click here to view on youtube