Current permit review times as of 1/19/2021:
*Please note, timeline for processing in each phase is separate and in addition to other phases. For example, Phase II processing time listed is in addition to the time listed for Phase I; Phase III is the combined processing time listed for Phase I and Phase II. These review times are estimations based on
complete and accepted submissions. Incomplete application submittals will prolong review process.
Building Inspection COVID-19 Operation Procedures
The Sustainable Development and Construction department remains operational to continue providing service to our customers. We are temporarily limiting our walk-in services in order to provide a safe environment for our customers and staff. Please note the changes in our processes below.
City of Dallas Covid-10 FAQs
Inspections are still occurring under the normal process. Please request an inspection by using the online inspection system or automated phone system. Click
here for more information about inspections.
General Zoning, Certificate of Occupancy (CO) Consulting/Questions
email@example.com. This team can assist you with:
General Zoning questions.
Certificate of Occupancy (CO) questions.
Permit Applicant Name Change.
Permit Submittal / Paper application Process.
Contractor Registration/Trade questions.
Permit or CO Status.
(214) 948-4075 or
(214) 948-4581. Information will be logged, and staff will contact the applicant to discuss the project
Contractor Registration / Trade Questions
Contractor registrations may be dropped off at Room 118 and staff will contact the applicant regarding payments once the application has been processed.
Residential Permits [Single-Family New and Additions]
If you are a homeowner submitting a permit for your own property and you cannot submit using our online ProjectDox system, please use our Drop-Off Submission process. You are required to pay for your permit. The staff will notify you when the permit is complete.
Residential Code Questions including re-roof [Single-Family New and Additions]
firstname.lastname@example.org. This team can assist you with:
Single Family and Duplex Residential Code requirements/questions.
Zoning Questions related to Single Family Projects.
Residential Roof Repair questions.
Commercial Building Code, including Commercial Building Re-roof, Access Control Questions
Commercial Building Code requirements/questions.
Access Control questions.
Occupant Load Calculation for Restaurants and Food Establishments.
Commercial Roof Repair questions.
Restaurant and Projects including food service areas within Commercial Building Questions
Green/Energy Code Questions
Plumbing Code Questions
Electrical Code Questions
Pre-Development Meetings and Questions
Board of Adjustment Submittals
If you need to submit an application for a Board of Adjustment case your submittal paperwork will be collected by the front staff in Room 105, date and time stamped, and provided to the Board of Adjustment Plans Examiner. You will be contacted by a staff member with further instructions and/or updates.
Conservation District Consultations
Consultations are held on Wednesday mornings between 8:00-12:00. Please call
(214) 948-4480 for questions regarding conservation districts.
Arborist consultations are conducted on a first come, first served basis. You can arrange an appointment by calling
(214) 948-4480 and ask to speak with an Arborist.
If you need a signature for an Early Release please sign-in at the customer service desk in Room 105 and one of the arborists will assist you.
We thank you for your patience as we navigate this process.
Park Land Dedication Ordinance
Effective July 1, 2019, the Park Land Dedication Ordinance is designed to provide adequate park land and amenities for the City. Click the link below for more information.
Park Land Dedication Ordinance
Multi Family Recycling Ordinance
The Multi-Family Recycling Ordinance went into effect on January 1, 2020. Click the link to read the ordinance and how you may be affected. Multi-Family Recycling Ordinance
Landscape and Tree Manual
Designed as an online supplement to Article X, the Landscape and Tree Manual provides helpful information regarding planting and maintaining trees and vegatation on your property. Click the link to be redirected. Landscape and Tree Manual
Learn more about the services Building Inspection offers by viewing the videos below: