Building Inspection

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Building Inspection COVID-19 Operation Procedures

The Sustainable Development and Construction department remains operational to continue providing service to our customers.  We are temporarily limiting our walk-in services in order to provide a safe environment for our customers and staff.  Please note the changes in our processes below.

City of Dallas Covid-10 FAQs

Inspections are still occurring under the normal process. Please request an inspection by using the online inspection system or automated phone system. Click here for more information about inspections.

Current Permit Review Times (as of 10/21/20)

Permit Type

1st Prescreen

 1st Review After Prescreen Completed

 Complete Application
(No Revisions Required)

Commercial2 weeks2-3 weeks4-5 weeks

Single Family
New and Addition

2 weeks7-8 weeks9-10 weeks

*These review times are estimations based on complete and accepted submissions. Incomplete application submittals will prolong review process. Click here for more information regarding permit review times.*

Commercial Permits

  • Commercial construction permits and Certificates of Occupancy can be submitted online using  Project Dox at Plans may still be dropped off in Room 118 and customers will be contacted within 2-3 business days regarding payment.
  • Consultations for zoning and Certificates of Occupancy may be made by calling (214) 948-4075 or (214) 948-4581.  Customer information will be logged and staff will contact the applicant to discuss the project.
  • Customers may apply for trade permits at
  • Contractor registrations may be dropped off at Room 118 and staff will contact the applicant regarding paying fees once the application has been processed

Residential Plan Reviews 

  • New single family construction and addition permit submittals are required to be made using our online ProjectDox system at
  • If you are a homeowner submitting a permit for your own property and you cannot submit using our online ProjectDox system, you are required to use our Drop-Off Submission process.  You are required to pay for your permit and we will notify you when the permit is complete.
  • If you need a consultation regarding single family residential construction you can request an appointment time by calling (214) 948-4480 and ask to speak with a residential plans examiner.
Conservation District Consultations
  • Consultations are held on Wednesday mornings between 8:00 am and 12:00 noon.  Please call (214) 948-4480 for questions regarding conservation districts.

Commercial Building Code Questions

Board of Adjustment Submittals

  • If you need to submit an application for a Board of Adjustment case your submittal paperwork will be collected by the front staff in Room 105, date and time stamped, and provided to the Board of Adjustment Plans Examiner. You will be contacted by a staff member with further instructions and/or updates. 

Arborist Consultations

  • Arborist consultations are conducted on a first come, first served basis.  You can arrange an appointment by calling (214) 948-4480 and ask to speak with an Arborist.
  • If you need a signature for an Early Release please sign-in at the customer service desk in Room 105 and one of the arborists will assist you.


We thank you for your patience as we navigate this process.

Permit Center 

Inspections Contractors & Designers
Conservation & Historic Districts
Irrigation & Landscape
Forms and Applications
Contacs & Locations
Online RecordsFAQ

How Are We Doing?


Electronic Plan Review Service

Beginning April 1, 2020, customers who submit more than (3) plans for review per year must submit electronically.  Click the link below for more information.

Flyer (English)
Volante (Espanol)

 Click to be taken directly to Project Dox: Electronic Plan Review Service (Project Dox) 

Park Land Dedication Ordinance

Effective July 1, 2019, the Park Land Dedication Ordinance is designed to provide adequate park land and amenities for the City.  Click the link below for more information.
Park Land Dedication Ordinance 
Tornado Recovery Resources

Efforts to repair the damage to parts of our city caused by the October 20, 2019 tornado are ongoing.  Click the links below for information on restoring services to affected areas.

Tornado Recovery Resource Page
Storm Damage Repair and Reconstruction Permit Information
Multi Family Recycling Ordinance

The Multi-Family Recycling Ordinance went into effect on January 1, 2020.  Click the link to read the ordinance and how you may be affected.  Multi-Family Recycling Ordinance 

Landscape and Tree Manual

Designed as an online supplement to Article X, the Landscape and Tree Manual provides helpful information regarding planting and maintaining trees and vegatation on your property.  Click the link to be redirected.  
Landscape and Tree Manual

Learn more about the services Building Inspection offers by viewing the videos below:

Permit Center



Residential Plan Review​

​District Offices


​City Arborists


​            Central Files


Intro to Zoning


Online Zoning Resources