Building Inspection COVID-19 Operation Procedures
The Sustainable Development and Construction department remains operational to continue providing service to our customers. We are temporarily limiting our walk-in services in order to provide a safe environment for our customers and staff. Please note the changes in our processes below.
City of Dallas Covid-10 FAQs
Inspections are still occurring under the normal process. Please request an inspection by using the online inspection system or automated phone system. Click
here for more information about inspections.
Current Permit Review Times (as of 10/21/20)
|Commercial||2 weeks||2-3 weeks||4-5 weeks|
New and Addition
|2 weeks||7-8 weeks||9-10 weeks|
*These review times are estimations based on complete and
accepted submissions. Incomplete application submittals will prolong review
process. Click here for more information regarding permit review times.*
Commercial construction permits and Certificates of Occupancy can be submitted online using Project Dox at https://plansubmittal.dallascityhall.com. Plans may still be dropped off in Room 118 and customers will be contacted within 2-3
business days regarding payment.
Consultations for zoning and Certificates of Occupancy may be made by calling
(214) 948-4075 or
(214) 948-4581. Customer information will be logged and staff will contact the applicant to discuss the project.
Customers may apply for trade permits at
Contractor registrations may be dropped off at Room 118 and staff will contact the applicant regarding paying fees once the application has been processed.
Residential Plan Reviews
If you are a homeowner submitting a permit for your own property and you cannot submit using our online ProjectDox system, you are required to use our Drop-Off Submission process. You are required to pay for your permit and we will notify you when the permit is complete.
If you need a consultation regarding single family residential construction you can request an appointment time by calling
(214) 948-4480 and ask to speak with a residential plans examiner.
Conservation District Consultations
Commercial Building Code Questions
Board of Adjustment Submittals
If you need to submit an application for a Board of Adjustment case your submittal paperwork will be collected by the front staff in Room 105, date and time stamped, and provided to the Board of Adjustment Plans Examiner. You will be contacted by a staff member with further instructions and/or updates.
Arborist consultations are conducted on a first come, first served basis. You can arrange an appointment by calling
(214) 948-4480 and ask to speak with an Arborist.
If you need a signature for an Early Release please sign-in at the customer service desk in Room 105 and one of the arborists will assist you.
We thank you for your patience as we navigate this process.