Customers can apply for funds to pay their water bills through Texas Utility Help. The State of Texas is offering financial assistance with water bills to qualified, low-income homeowners and renters.
Qualified customer accounts may receive payments up to the total amount due to avoid disconnection, to reconnect service or to pay a current or future bill.
To apply, visit https://texasutilityhelp.com/ or call 1-855-566-2057, Monday – Friday, 8 a.m. – 6 p.m.
Dallas Water Utilities (DWU) customers should call Customer Service at 214-651-1441, Monday - Friday, 8 a.m. - 5 p.m., to notify DWU after they have applied for the program and for more information on next steps.
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