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CONTACT INFO

• Terry S. Lowery , Department Director
• Dallas City Hall
  1500 Marilla St.
  Room 4A North
  Dallas, Texas 75201
  Phone: (214) 670-3146
  

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Page Content

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Conservation

Water Quality

Helping Others

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Billing & Account Information​

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​Billing/Account Information​​​​​​

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​Opening a New Account

​Right to Request Confidentiality

​Water Utilities Phone Numbers

​Deposits

​Moving to a different location within the city

​Moving out of the city

​Establishing New Service

​Installing a Lawn Sprinkler System

​Occasionally Water Use is Estimated

​Wastewater Use is Estimated

​Monthly Bills

​How Your Residential Winter Months Wastewater Average is Calculated

​Billing

​Billing Cycle

​Stormwater Management

​Leak Adjustments

​How To Pay

​Reasons For Service Cut-Off

Typical Residential Water Use

Fire Hydrant Meter Program

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