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OPEN ENROLLMENT 2012 (En español)
UPDATE: New Health Benefit Center – City Hall 1DS
The Human Resources Health Benefits Service Center has relocated to the first floor of City Hall, room 1D-South. The service center is open Monday through Friday from 8 a.m. to 5 p.m.
For customer service, call 888.752.9122.
For details regarding your benefits, you can also refer to the City of Dallas 2011 Active Employee Benefits & Enrollment Guide.
COVERAGE ALERT: New Mobile Apps
2011 Active Employee Benefits & Enrollment Guide (pdf) (En español)
2011 Retiree Benefits & Enrollment Guide (pdf)
Tobacco Cessation Information (pdf)
Documentation Required for all Insured Dependents (pdf)
UHC’s new Pharmacy Benefit Manager (PBM) – Prescription Solutions
UHC has changed the City’s Pharmacy Benefit Manager from Medco to Prescription Solutions. Members enrolled in the 70/30/3000 and the 75/25/HRA plans will receive new Medical ID cards during the week of September 20, 2010. On October 1, discard your Medical ID card that lists Medco as the PBM and replace with the new card that lists Prescription Solutions as our new vendor.
2011 Specialty Pharmacy Program Brochure
2011 Prescription Solutions Mail Order Form
2011 UHC Prescription Solutions PDL
Employees and their family members enrolled in a UnitedHealthcare medical plan can obtain Tier 1 Diabetes Therapy Medications without having to meet their deductible first! If you are currently taking a Tier 2 or Tier 3 Diabetes Therapy Medication, and you are interested in discussing lower-cost alternatives with your doctor, we have provided a list that you can share with your physician. If changing your medications is not an option for you, Tier 2 and Tier 3 medications on the PDL would still be covered, they would just be at a higher out of pocket cost to you.
2011 Summary of Prescription Drug List Changes
2011 Tier 1 Diabetes Therapy Medications
2011 HRA Plan Design
Common-Law-Marriage Form (Dallas County Form; please visit your County Records
Building for this form)
2010 PPO Plans - United Healthcare
2011 Dental Plans
UHC Dental PPO Covered Services
UHC Dental HMO Covered Services
UHC Dental EPO Covered Services
2011 Vision Plans
2011 Voluntary Benefits - Colonial Life and AFLAC (see the Voluntary Benefits Program section of the 2010 Benefits & Enrollment Guide for a description of each of these Non-City Sponsored Voluntary Benefits. You may contact Colonial at 1-800-325-4368 and AFLAC at 1-800-992-3522.).
2011 Life Insurance Plans - UnitedHealthcare Specialty Benefits (see the life insurance section of the 2011 Benefits & Enrollment Guide for a description of this benefit)
2011 Flexible Spending Accounts - United Healthcare
2011 Legislative Notices
20111 Vendor Web Sites and Customer Service Numbers
City of Dallas Customer Service Center
( Benefits Service Center)
Health - UnitedHealthcare
Vision - UnitedHealthcare
Vision Membership Services (Spectera)
Dental - UnitedHealthcare
Dental Membership Services (HMO)
Dental Membership Services (PPO)
Life Insurance - UnitedHealthcare Specialty Benefits
Membership Services (Basic, Supplemental, Accidental Death & Dismemberment and Dependent Life Insurance)
Voluntary Benefits - Colonial Life
Membership Services (Short-Term Disability, Critical Illness, Hospital Confinement Indemnity and Universal Life)
Voluntary Benefits - AFLAC
Membership Services (Cancer Insurance and Accident Insurance)
Deferred Compensation - Fidelity 401(k) and 457 Plans
Employee Assistance Program (EAP)
United Behavioral Health