Main Shelter (MAP)
1818 N. Westmoreland Rd.
Dallas, Texas 75212
Phone: (214) 670-6800 (email is the fastest method of contact -- see bottom of page )
Monday-Friday 11 a.m. to 7 p.m., Saturday 10 a.m. to 7 p.m., Sunday 10 a.m. to 5 p.m.
Lost & Found Hours (Lost Pets / Found Pets / Owner Surrenders):
Monday-Friday 11 a.m. to 6 p.m., Saturday 10 a.m. to 6 p.m., Sunday 10 a.m. to 5 p.m.
PetSmart Everyday Adoption Center (MAP)
16821 N. Coit (Inside PetSmart)
Dallas, Texas 75248
Phone: (972) 381-1588, option #5
Hours: Monday-Saturday 10 a.m. to 8 p.m, Sunday 10 a.m. to 5 p.m.
** This location offers animal adoptions only.
For Animal Related Service Calls:
Please dial 311 or visit the Dallas City Hall website. In an emergency, always dial 9-1-1.
If you have LOST or FOUND an animal:
Please visit our lost pet page.
Please contact Public Affairs Office at PAO@dallascityhall.com
The best way to reach our team is through email. However, if it is urgent, it is best that you come to our shelter in person during normal operating hours. If your situation is an urgent safety matter, please call 9-1-1.
Lost and Found Pets: DASLost@dallascityhall.com