CONTACT HUMAN RESOURCES

• 1500 Marilla St.
  6A North
  Dallas, Texas 75201
  Phone: 214-670-3120
  Fax: 214-670-3764

Important Message from T.C. Broadnax, City Manager - January 15, 2021

Frequently Asked Questions (FAQs)

Click here for a PDF with all FAQs (Last Updated 1.15.21)
Includes FAQs for workplace practices, COVID Vaccines, the Family Medical Leave Act, the Families First Coronavirus Response Act, benefits, travel, exposure, close contact, and other general COVID-19 questions.

Employee Leave & Absence Guidance

With the expiration of the Families First Coronavirus Response Act (FFCRA) on 12/31/2020, civilian employees in need of leave related to COVID-19 may be eligible for 80 hours of COVID21 Paid Leave.

Click here for the COVID-19 Leave Request Form.

Employee Health and Well-Being

• Magellan Employee Assistance Program
  
• Blue Cross Blue Shield of Texas, offers an Employee Assistance Program administered by Magellan, which allows all City of Dallas employees free and confidential mental health counseling. To get started please call 800-424-1729 or log on to MagellanAscend.com.
  
• Click here to view more information on the City of Dallas benefits website.
• Flu Shot Information
  
• COVID-19 Essential Employee Childcare Information & FAQs
  
• Coronavirus (COVID-19) Testing Sites
  
• CareATC Virtual COVID-19 Screening - Call 800-993-8244 or email dallascityhall@careatc.com for a virtual screening to determine the health guidance and next steps.
• If you have BCBS insurance with the City of Dallas, you may access Telehealth for Blue Cross/Blue Shield call 1-800-400-MDLIVE or online at www.MDLIVE.com.
  
• City of Dallas Benefits Website
  
• City of Dallas Additional Health Benefits Information Sheet
  
• Disaster Assistance Resources
• Texas Council on Family Violence Resource Center
  
• Health Savings Account (HSA), Flexible Spending Account (FSA) and Health Reimbursement Account (HRA) Plan Changes
  
• Driver Guidance on Preventing the Spread of COVID-19
• Face Covering Differences and General Guidance

City of Dallas and Dallas County Public Information and Links

• Dallas County COVID-19 Information
  
• City of Dallas Coronavirus Public Information Site
  
• DART (Dallas Area Rapid Transportation) COVID-19 Information
  

Training Resources

Additional Resources

• Archived Messages
  
• Printable Flyers and Outreach Toolkit