​Performance Management & Communication

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​Performance Management

​The Performance Management division develops quantifiable measures that support departmental, City, and regional initiatives. We follow transportation best practices and integrate them with safety and environmental measures to support continual improvement in all areas.

Communications & Outreach

The Communications and Outreach division provides reliable information about departmental plans using media outlets to engage Dallas residents in decision-making processes that impact mobility services. We serve as a department liaison for community organizations, transportation agencies, and stakeholders to implement shared initiatives.